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Privacy Policy

This privacy policy is intended to inform users of the https://www.panache.co website about how their personal data is collected, processed, and protected, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data controller and DPO

The data controller and Data Protection Officer (DPO) is:

  • Identity: Mr. Julien De Sousa
  • Contact: julien@panache.co

2. Data collected, purposes, and legal bases

Panache collects data about you for explicit purposes. Here are the details of our processing activities:

Opération / Déclencheur Données collectées Finalité du traitement Base légale
Inscription Newsletter & Téléchargement Prénom, adresse e-mail Envoi d'informations commerciales, de ressources et d'actualités Consentement
Inscription à une Formation Prénom, nom, e-mail, données de facturation Gestion des inscriptions, suivi pédagogique et exécution de la prestation Contrat
Navigation sur le site Adresse IP, données de navigation (cookies) Amélioration de l'expérience utilisateur et analyse du trafic Intérêt légitime Consentement

3. Data retention period

Your data is kept only for the time necessary to carry out the operations for which it was collected:

  • Prospects / Newsletter: Retained for a maximum period of 3 years from the date of your last active contact (clicking a link in an email, downloading a file, etc.).
  • Clients: Retained for the duration of the contractual relationship, then archived for 5 years (civil statute of limitations) and 10 years for accounting documents (invoices).

4. Data recipients and sub-processors

Your personal data is never sold or transferred to third parties for commercial purposes. It is processed exclusively by Panache and its technical service providers (sub-processors within the meaning of the GDPR) necessary for the proper operation of the site and services:

  • Hosting & Forms: Webflow, Fillout
  • Email Routing & CRM: MailerLite, Attio
  • Analytics & Statistics: Google Analytics, Google Tag Manager, Microsoft Clarity, Hotjar

Note: Some of these providers may transfer data outside the European Union (notably to the USA). These transfers are governed by standard contractual clauses from the European Commission to ensure an adequate level of security.

5. Your rights regarding your data

In accordance with regulations, you have the following rights regarding your personal data:

  • Right of access and rectification of your data.
  • Right to erasure ("right to be forgotten") if the data is no longer necessary.
  • Right to object or limitation of the processing of your data.
  • Right to data portability of your data in a structured format.
  • Right to withdraw your consent at any time (notably for the newsletter via the unsubscribe link).

To exercise these rights, simply contact the DPO at the following address: julien@panache.co. If you believe your rights are not being respected, you may file a complaint with the CNIL (www.cnil.fr).

6. Cookie Management Policy

The site uses cookies to improve your browsing experience and measure site traffic.

What is a cookie?

A cookie is a small text file placed on your device when you visit a website.

How can I control them?

During your first visit, a cookie banner will ask for your consent. Cookies requiring consent are only placed if you explicitly accept them. You can change your choices at any time or configure your web browser to block them (Chrome, Firefox, Safari, Edge, etc.). The validity period for cookie consent is a maximum of 13 months.

7. Changes to the privacy policy

Panache reserves the right to modify this privacy policy to comply with legal and regulatory changes. The last updated date will be systematically updated at the bottom of the page.

Last updated: June 2026.